The style of settling tourism crisis
This is actually the comment of Nguyen Anh Tuan Deputy Director of the Travel Department beneath the Vietnam National Administration of Tourism VNAT concerning the support into the 300 Russian travelers who got stuck in Binh Thuan province since Russian Lanta Tour got bankrupted.
Tuan himself flew to Binh Thuan on January 31 to cooperate with all the Binh Thuan local government councils to settle the problem as the representative of the state of hawaii management agency.
Nearly 100 travelers have safely returned to Russia during the last few days due to the laudable efforts in the authorities and enterprises in Binh Thuan province. It is really an encouraging result if noting that 1000s of Russian travelers are getting stuck in Thailand India Italia and Mexico. Director of Lanta Tour Thai in Bangkok have been arrested through the police along with the office from the travel firm has been demolished. Meanwhile Lanta Vietnam in Phan Thiet remains safe and sound.
Tuan said he himself got surprised in regards to the quick reaction of your local authorities. The Binh Thuan provincial peoples committee the provincial Department for Sports and Tourism plus the provincial tourism association have already been cooperating closely together to search for the most reasonable solutions. Especially the local resorts have already been serving the Russian travelers well despite the learn about the bankruptcy of Lanta Tour.
At Romana Hoang Ngoc Seahorse Rock Water private tours chiang mai Bay resorts travelers have been told that they feel secure to be here prior to the tour finishing day. Some reports forked out a special attention to the unlucky travelers sending letters to everyone to reassure them and support them to use the resort. As you might think travelers who plan to come back to Russia the resorts have carried them price tag to HCM City.
I had a dinner with all the Russian General Consulate in HCM City plus the representatives of Binh Thuan local authorities last night. He was very grateful and expressed his satisfaction using the active support and enthusiasm of local authorities and also the professional behaviors from the resorts Tuan said.
The General Consulate also said among the countries battling with the Lanta Tour trouble Russian travelers have got the best help in Vietnam. This could be considered a model in settling tourism crisis.
The chance to advertise Vietnams tourist
The images in terms of a country as well as its people can be found most clearly in terms how it settles the troubles.
Several years ago the professionalism of Thai tourism was praised when Thai demonstrators told international tourists who got stuck within the airports of the behaviors and provided meals and water unengaged to tourists.
However inside Lanta Tour case Russian travelers in Thailand were told which they may be arrested given that they dont have money to pay for to hotels while many individuals will still be waiting on the airports.
Russia can be a big market for Binh Thuan which welcomes 120 000 Russian travelers yearly. For that reason Binh Thuan municipal authorities well understand that you have to take care to the special market.
Tuan emphasized the fact that support travelers can receive in difficulties certainly is the best advertisement about Vietnams tourism. Many Russian travelers have states they want to lodge at Binh Thuan longer and possess affirmed they would return to Vietnam.
Nguyen Van Khoa General Director of Ben Thanh Mui Ne travel firm said that three lessons are actually drawn from the truth. First the Vietnamese partners must keep close keep an eye on the debts. Second in case there is troubles its essential to have measures to reassure travelers timely. Third its required to have the support in the State.